Terms and Conditions of Bookings


Compass will sell products and services to you through the compassskillstraining.co.uk website subject to the terms and conditions set out below. Please read these conditions carefully before using this website. By using this website you signify your agreement to be bound by these terms and conditions.

Bookings - Contract of Sale


When you make a booking through compassskillstraining.co.uk you will be sent an e-mail confirming receipt of your booking and containing the details of your booking. Your booking represents an offer to us to purchase, which is accepted by us when we send an e-mail confirmation to you to confirm the course booking. It is essential that you provide us with a current e-mail address, which can be used to communicate with you on any matters relating to your booking. It is your responsibility to advise us of any changes to your email address or other contact details. 


Cancellations, Reschedules and Course Transfer Policy 

Although rare, from time to time, we may need to cancel or reschedule courses. Should a training course be cancelled for any reason, you will be fully reimbursed of all course costs including VAT, unless an alternative date has been offered and accepted. This is the full extent of the liability which Compass Skills Training Ltd has for indirect, incidental, punitive, special or consequential losses or damages arising from course cancellations or rescheduled courses. 


If you wish to cancel a course booking, you must notify us in writing. Course cancellations are subject to fees in accordance with the following table of charges:


No. of Days Before Course Start Date Course Cancellations

More than 21 working days 25% of course fees
Between 11 and 20 working days 50% of course fees
10 or fewer working days Full course fees

Please note that course transfers may be subject to an administration fee in addition to any cancellation fee arising from the transfer (as detailed in table above). If Compass are to incur any charges as a result of your transfer, these will be passed onto yourself. Fees will be calculated on how much notice has been given, the duration and the accreditation of the course.

Delegates who fail to complete all parts of the course will not be eligible for any refund or free transfer, although exceptions may apply due to individual circumstances.

VAT, Credit and Debit Card Fees


VAT, Credit and Debit Card fees are included in the prices quoted on the Compass Skills Training website. 

Quality of Service Provision

Compass Skills Training Limited continuously monitors the quality of courses being delivered by our Trainers.



We value your privacy and any personal information disclosed to us through the compassskillstraining.co.uk website, over the telephone or in any other way will only be collected, stored and processed as set on in our Privacy Policy. 

Web Site Licensing, Access and Use


Use of the compassskillstraining.co.uk website includes, viewing the website, making bookings, reviewing bookings and changing bookings or transferring to links provided on the website. This website is for personal and non-commercial use. Any other use of the site requires written consent before use. You may only establish links to this website with prior written consent from Compass Skills Training Limited. 

The copyright of the material contained on the compassskillstraining.co.uk web site belongs to Compass Skills Training Limited. 

By using the compassskillstraining.co.uk website you agree not to access, monitor or copy information for your own commercial benefit or the benefit of another party or to use any data mining, robots, spiders, scrapers or other automated data gathering and extraction tools, without prior written permission. You also agree not to make any attempts to attack the infrastructure of the web site. 

Applicable Law and Jurisdiction


These terms and conditions are governed by and construed in accordance with English law. Access is further conditional on your agreement that any dispute or matter which arises will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any other country. 

Changes and Updates to these Terms and Conditions


These terms and conditions may be updated from time to time, and the terms and conditions prevailing at the time of booking will apply. Continued use of the Compassskillstraining.co.uk web site indicates your agreement to them and any subsequent amendments.

Overall Very Good

Well presented, clear instructions, overall very good.

N Walsh

Good Trainer

Good trainer, his knowledge was great.


Good and Informative

Good and informative, well presented.

W Lloyd

Highly Recommended

I would highly recommended the course to other people.

C Short